Organization’s
High Performance Culture
The
article “High Performance Culture” is about how to develop a high performance
culture. Every organization has their own culture which determines how people
behaves and “how things are done around here”, (Drennan 1992) culture
represents the organization’s norms, beliefs and values, etc. In the
organization, everyone shares same values, beliefs and norms, and everyone’s
behavior is guided by the culture. However, organizations do not just need good
culture, they need high performance culture. High performance culture would
provide organizations the greatest source of competitive advantage. The author
believes “ high
performance culture implies that the employees of the organization make extra effort
to be productive, accept change, do not neglect details, do their best, are
willing to try something new, develop their talents/ abilities, are proud of
their abilities, enjoy their jobs, seek constant improvement and display
confidence in management.” (Joshi, 2001)
People
may wonder how to develop the high performance culture. The author believes if
one organization’s beliefs, values and norms are developed, it has high
performance culture. However, beliefs,
values and norms are not developed overnight, but need a period of time and
lots of actions. Such as exploring the problems and needs of the organization
first; then restructure the organization “to reduce hierarchy, reduce the
emphasis on functional autonomy and have smaller units”; (Joshi, 2001) and
developing a better and effective team to achieve higher productivity; also the
restructured organization need to develop an open, honest and relevant
communication environment which helps the organization to build trust among its
members; also the restructured organization needs the fully support from the
top management, such as training or human resource systems; and the most
importantly, a new style of management would bring the restructured
organization best strategies and more innovations.
From
the textbook, “learning and sharing are two essential processes of culture”, people
in an organization will not stop learning and sharing the organization’s
beliefs, values and norms. Culture is important to every single organization,
with a good culture, organization will perform well. Meanwhile, it is important
to develop a high performance culture which would encourage productive work
behavior and higher job satisfaction.
Citied
Rama J. Joshi, “High Performance Culture”, Indian Journal of Industrial
Relations , Vol. 37, No. 1, Developing a Culture of High Performance
(Jul., 2001), pp. 18-30, URL:
http://www.jstor.org/stable/27767758
Drennon, D. (1992), Transforming Company Culture,
McGraw Hill, London.
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